FAQ

Are items available in stock?

No. All items are preorder only.
Each piece is produced exclusively after the order is placed.

Production time

Production may take up to 18 days.
This timeframe is non-negotiable.

Shipping

Orders are shipped only after production is completed.
Delivery times vary depending on destination. (2 - 6 days)

Order modifications & cancellations

Once an order is placed, modifications or cancellations are not accepted.

Returns & refunds

As all items are made to order, returns and refunds are not offered.

Tracking

Tracking information is provided once the order has been dispatched.

International orders

International shipping is available.
Customs duties or taxes are the responsibility of the recipient.